خرید و دانلود نسخه کامل کتاب زبان اصلی The Chief Customer Officer Playbook: 8 Strategies that Will Accelerate Your Career and Win You a Seat at the Executive Table PDF | دانلود کتاب خارجی

آنتونی رابینز میگه : من در 40 سالگی به جایی رسیدم که برای رسیدن بهش 82 سال زمان لازمه و این رو مدیون کتاب خواندن زیاد هستم.

 
The Chief Customer Officer Playbook is essential for CCOs and any leader who aspires to be a CCO.Develop and master the skills you need to be a successful CCO. You will be able to accelerate your career growth, build your confidence, and deliver stronger, repeatable results by reading this playbook.This book will enable you to:Understand the scope and expectations of a CCOIdentify the skills you need to acquire along your career pathDeliver repeatable, predictable results with confidenceGain advocates within your company and across your networkImprove alignment between you and your executive leadersPraise for The Chief Customer Officer Playbook“By far the best book of the year.”Chris Hicken, CEO of ‘nuffsaid and former President and COO of UserTesting“Rod’s playbook is going to be the future North Star for how CCOs operate.”Kellie Capote, Chief Customer Officer of Gainsight“Rod has written a powerful playbook not only for CCOs, but for the entire executive team.”Michael Gospe, Customer Advisory Board Strategist and Co-Founder, Kickstart Alliance“Rod’s book provides a framework for the key attributes of a great CCO and a tactical path on how to get to this level. I felt myself nodding my head as I read through each page.”Star Hofer, CCO of PartnerStack“I love the specific, actionable recommendations and the many real-life examples.”Laurence Leong, VP of Customer Success of JamfABOUT THE AUTHORROD CHERKASis one of the most respected consultants to CEOs, CCOs, and their customer-facing leaders. He has been a post-sale executive at several of the world’s most customer-centric companies including Intuit, RingCentral, Marketo and Gainsight. He is currently the Founder and CEO of HelloCCO, a strategy consulting firm that partners with innovative companies across diverse industries to develop, execute and scale strategies for their customer-facing functions.