خرید و دانلود نسخه کامل کتاب Principles of Telecom Expense Management: How Great Organizations Save 50% on Telecom and Increase Service Levels

Learn how you can save your organization 50% on telecom, and increase service levels. Are you responsible for your company’s telecom spending? Would you and your company benefit from lower costs and better service? Do you want to keep your vendors or switch? Are you under contract, or looking to re-negotiate? This book is here to help. Discover the principles and the step by step methods for managing spending on wireless, landline, voice, and data services. You will learn how to unlock hidden savings in piles of complex bills and multi-location, multi-vendor budgets. You can use these techniques to handle large and small numbers of bills, locations, and services. Standard spreadsheet applications can be used, no custom or expensive software is needed to provide basic telecom expense management as well as automation and reporting. You’ll learn to discover what you don’t know you don’t know. You’ll be able to achieve zero based budgeting. Learn how to: Find savings by eliminating billing errors, removing unused services, consolidating underused services, and negotiating fair market rates or better. Align spending to your contracts, business needs, and the marketplace. Look like a hero saving 20% to 60% in complex multi-vendor, multi-location $100,000 a year, or more, telecom budgets. This book also includes: An explanation of how billing errors aren’t the biggest problem. Clear checklists showing you the steps to savings. The 57 different things you must do to fully optimize telecom costs. The 102 different things you need to watch out for in contracts. About the author: Anders D. Mikkelsen Anders is the founder of Berlin Pacific, a Telecom Expense Management consulting firm. He has over 20 years of professional experience in IT, Telecom, and Vendor Management, helping companies improve performance through implementing solutions that lower costs and solve business problems. A native of Princeton, New Jersey, and a graduate of Colgate University, he lives in New York City. www.berlinpacific.com Book Includes: A detailed “Step by Step Guide to Managing Telecom Costs” for both wireless and landline telecom. As well as bonus materials: Top 7 Ways to Overpay Your Vendors The Truth about Managing Telecom Costs Top Myths about Managing Telecom Costs Continual Improvement Best Practices for Telecom Expense Management Telecom Expense Management Self Assessment IT Financial Metrics Thoughts on the Future and Cloud Computing Advice on Vendor Management Volume Commitment Telecom Agreements With a Focus on AT&T’s MARC Contracts and You Hosted VoIP Contracts with a Focus on How to Protect Yourself The SLA – Service Level Agreement Why Does Anyone Need a Telecom Expense Manager? Optimizing Spending on Services