خرید و دانلود نسخه کامل کتاب MANAGING NARCISSISTS, BLAMERS, DRAMATICS AND MORE – PDF

آنتونی رابینز میگه : من در 40 سالگی به جایی رسیدم که برای رسیدن بهش 82 سال زمان لازمه و این رو مدیون کتاب خواندن زیاد هستم.

• زبان فایل : انگلیسی
• نوع فایل : PDF

M INTRODUCTION anaging difficult personalities is never fun. Most of these tough-to- manage people have had years of practice at behaving badly and very few of them have any desire to change. That’s why it takes a targeted, scientific approach to make an impact. This book shows you how to motivate the difficult personalities in your workplace to become more productive and pleasant to be around. You’ll learn how to dial back their negativity and to put a stop to the drama, confusion, chaos and conflict that makes them so problematic. Difficult personalities aren’t just annoying, frustrating and exhausting; in many cases they directly diminish (and even destroy) business value because they wield real power over other team members. And when those other team members find difficult personalities intimidating, demoralizing and fatiguing, you’re going to see higher turnover, lost productivity, breakdowns and miscommunication, and much more. Good people don’t want to work with low performers who divert the boss’s time and attention, slow down productivity, and who turn work into an emotionally difficult environment. When we conducted a survey of more than 70,000 employees, one question we asked was “What’s it like to work with folks who have a lousy attitude?” 87% said coworkers with poor attitudes make them so miserable that they have seriously considered changing jobs. Even worse, 93% admitted their productivity level dropped when forced to work alongside coworkers with poor attitudes