خرید و دانلود نسخه کامل کتاب Digital Transformation of the Financial Industry Approaches and Applications – Original PDF

Abstract Enterprise Resource Planning (ERP) is one of the popular information communication technologies (ICT) in the contemporary business environment, adopted by many companies around the world. It is usually considered that ERP allows rapid information flow, minimal response time to the requirements of buyers and suppliers, better interactions with business partners, higher quality of services, and increased customer satisfaction. It is also often found that ERP influences accounting information systems (AISs), the application of different accounting methodologies, and the accounting profession. We, therefore, aim at identifying the effects of ERP implementation on the AIS and accounting professionals. We use a questionnaire to investigate the attitudes of 37 persons working in accounting and related departments of 37 companies operating in Serbia. Our results show that accountants believe that ERP implementation strongly influences data processing and recording, as well as preparing and publishing financial reports. They believe that ERP increases accountants’ efficiency and work performance, although the level of accountants’ satisfaction with ERP is relatively weak. Our results also show that accountants do not find it difficult to adapt to the new working conditions in the ERP environment. Keywords Accounting information · ERP systems · Accountants’ work · Accountants’ satisfaction · Accountants’ performance 1 Introduction Digitalization and digital transformation are our reality, permeating all spheres of life and business. Accounting information systems (AISs) and accounting professionals are not immune to these processes. Blockchain and big data analytics, supported by M. Todorović · M. Čupić (✉) Faculty of Economics, University of Kragujevac, Kragujevac, Serbia e-mail: mtodorovic@kg.ac.rs; mcupic@kg.ac.rs © The Author(s), under exclusive license to Springer Nature Switzerland AG 2023 S. Benković et al. (eds.), Digital Transformation of the Financial Industry, Contributions to Finance and Accounting, https://doi.org/10.1007/978-3-031-23269-5_1 2 M. Todorović and M. Čupić cloud-based analytical tools and artificial intelligence (AI) automate decision- making, release accountants from routine tasks, and reduce the risk of human errors, but on the downside also increase the cybersecurity risks (Gonçalves et al. 2022). Consequently, digitalization is attracting the attention of researchers trying to ana- lyze and explain the challenges that technologies bring and thus contribute to the realization of the goals and tasks of the accounting professionals (Knudsen 2020; Möller et al. 2020; Lombardi and Secundo 2021; Agostino et al. 2022). This is not an easy task given the dynamics of changes, expectations from the accounting profes- sion, and the complexity of the issue. The focus of these researchers is often on the effects of Enterprise Resource Planning (ERP) implementation (Grabski et al. 2011; Kanellou and Spathis 2013; Heinzelmann 2017; Youssef and Mahama 2021). Youssef and Mahama (2021) point out that the ERP is software for corporate resource planning consisting of “a single database that integrates a software suite to streamline business processes and facilitate data and information flow between a firm’s business processes and its trading partners.” They further stress that ERP is considered to “provide an integrated solution for planning, executing and controlling business processes horizontally across the value chain.” ERP was developed as an answer to the continuously growing information needs of management (Bradford and Florin 2003; Malinić and Todorović 2012) and is often observed as a factor of the company’s competitive advantage (Tarigan et al. 2020). ERP implementation is also associated with organizational changes, process reengineering, and changes in the functions of employees (Martins and Santos 2021). ERP is often found to influence the organization and performance of AIS, the application of different accounting methodologies, and the accounting profession. The most important effects of ERP implementation on AIS are better quality of reports, stronger organizational integration, and empowered personnel (Abbasi et al. 2014; Zamani and Valmohammadi 2014). ERP implementation allows the applica- tion of various advanced accounting techniques and tools (Malinić and Todorović 2012; Todоrović 2014, 2016) and accounting techniques used with ERP can affect company performance (Wajdi 2018). ERP also changes the way accountants work and seek new knowledge (Martins and Santos 2021). We, therefore, aim at identi- fying the effects of ERP implementation on the AIS and accounting professionals of Serbian companies. More specifically, we aim to answer the following research questions: RQ1. What changes does ERP bring to AIS? RQ2. How does ERP affect the efficiency, motivation, and satisfaction of accounting professionals? By addressing our research questions, we address several research gaps and thus make several contributions to the extant literature. Gonçalves et al. (2022) argue that “the impact of digital transformation on accounting is still very unclear.” Our research, therefore, contributes to the dissemination and further development of knowledge on modern trends in AIS and to a better understanding of the changes to the role of professionals in accounting, management accounting, controlling, and financial management in companies adopting and implementing digital Effects of ERP on Accounting Information System: Analysis of Accountants’. . . 3 technologies. Youssef and Mahama (2021) similarly note that “the extant literature has offered inconclusive evidence on the impact of ERP on management accounting practices.” Consequently, our research contributes to the literature on the impact of ERP on AIS and accountants, which is also important given the relatively scarce literature on this topic, especially in developing and emerging economies. The structure of the paper is as follows. The second part provides the theoretical background, while the third provides a review of the previous research. The fourth part presents the methodology. The fifth part presents the results and discussion of our results, while the sixth part presents our conclusions