خرید و دانلود نسخه کامل کتاب Rethinking Sustainability in Facilities and Workplace Management

This book discusses sustainability  within the facility management industry. However, it is not another  anthology of so-called best practices and the seemingly endless range of  certification schemes. It is also not  a (marketing) guide on how to communicate high-pitched sustainability  ambitions to potential customers to increase (short-term) market share.

Instead,  this book is based on the realisation that most facility management  businesses and departments actually find it hard to truly integrate  sustainability into their strategies, tactics and day-to-day operations  in a coherent way. It is also based on the reference point that  sustainable development cannot be realised only through technological  advancements and new procedures; it requires new behavioural patterns of  people. Not only of your own employees, as a supplier or department,  but also of those for whom you design, stage and manage optimal  workplace experiences. Those patterns will not emerge from nowhere but  need to be purposely created and cultivated, based on a thorough  understanding of what people and organisations need, want and desire.

Through  reviewing specific barriers and opportunities related to practical  situations and examples at all three levels of facility management – the  operational, tactical and strategic level – and supported by the latest  theoretical insights, this book provides students and practitioners  with inspiration and suggestions for using sustainability as a guideline  for improving workplace experience concepts and FM strategies, services  and processes. Each chapter uses specific cases and examples as the  starting point for reflecting on avenues to move from treating  sustainability as an add-on to using it as a powerful concept to create  optimal workplace experiences. In doing so, these reflections provide  lecturers, students and current and future professionals with practical  guidelines and pointers to take sustainability within the facility  management industry to a much-needed next level.